Terms & Conditions
TERMINOLOGY
In these Terms and Conditions,
the following words shall have the
following meanings:
| "Company" |
ImagiNation Edutainment India Pvt. Ltd.
“Management” The Management of ImagiNation
Edutainment India Pvt. Ltd. |
| "Staff" |
The staff, employees, coordinators,
Zupervisors (Supervisors) and
representatives of KidZania Mumbai |
| "Visitor(s)" |
The company, firm or individuals
present within KidZania Mumbai |
| "Ticket(s)" |
The entry ticket and respective
cost of that ticket into KidZania Mumbai |
| "Adult(s)" |
Visitor(s) between the ages of 17 to 59 |
| "Kids" |
Visitor(s) between the ages of 4 to 16 |
| "Toddlers" |
Visitor(s) between the ages of 2 to 3 |
| "Babies" |
Visitor(s) between the ages of 0 to 1 |
| "Seniors" |
Visitor(s) of the age of 60 and above |
DISCLAIMER
The Company runs and operates this facility
stipulates the following terms and conditions
to customers who wish to enter KidZania Mumbai.
Only visitor(s) who agree to these terms and
conditions will be allowed to enter KidZania
Mumbai.
The Company may change these terms and conditions
without prior notice. Visitors must agree in
advance to follow these changes in the terms
and conditions as well.
CONDITIONS OF ENTRY
The Company runs and operates this facility
stipulates the following terms and conditions
to customers who wish to enter KidZania Mumbai.
Only visitor(s) who agree to these terms and
conditions will be allowed to enter KidZania
Mumbai.
Admission or entrance of Adults without
Toddlers or Kids is prohibited.
Kids under the age of 8 are not allowed
to enter KidZania Mumbai without being
accompanied by an Adult.
Kids between the age of 8-17 are allowed
to enter KidZania Mumbai without being
accompanied by an Adult, but an Adult
must be present during the Kid’scheck-in
and check-out of KidZania Mumbai
Temporary exits are not allowed for Kids
at all times.
The Management and Staff of KidZania Mumbai
reserve the right to refuse admission and/or
to remove from KidZania Mumbai any person
failing to comply with the Terms and Conditions.
Official identification may be requested
at the point of entry or at any time during
the visit to KidZania Mumbai.
The Staff of KidZania Mumbai reserves the
right to conduct searches on Visitors’ bags
upon entrance into KidZania Mumbai.
The Management reserves the right to deny
admission into KidZania Mumbai once it
reaches its maximum Visitors capacity.
In the event of any emergency procedures,
all Visitors must follow the instructions
given by the Management and Staff of
KidZania Mumbai.
TICKETS
All Visitors entering KidZania Mumbai must
have a valid entrance ticket.
Tickets sold are non-refundable.
Lost or stolen tickets will not be replaced.
All tickets purchased will only be valid for
the chosen session and date.
Security bracelets are non-transferable.
ESTABLISHMENTS
The Management reserves the right to alter
or change the role playing activities and
establishments if at any time it is deemed
necessary to do so.
Age restrictions may apply to certain
establishments, please refer to the information
board available at entrance of all establishments.
Adults are not allowed to participate in the
role play establishments.
Adults are not allowed to queue on behalf of
Kids to enter the establishments.
Adults are welcomed to enter the following
establishments – Theatre, Urbano’s House and
Parent’s Lounge.
The activities are limited, as indicated on
the information board of these establishments.
Babies, Toddlers and Kids are not allowed to
enter the Parent’s Lounge.
Some establishments in KidZania Mumbai may be
temporarily closed for maintenance, remodelling
and/or private events.
The climbing and jumping over the railings,
stands or any other structure is strictly
prohibited.
PROHIBITIONS
The Management
reserves the right to alter any terms and
conditions without prior notice.
Any persons that disrupt the harmony and
peace of KidZania Mumbai will be requested
to leave KidZania Mumbai without refund.
No pets are allowed in KidZania Mumbai.
No outside food and beverages are allowed
inside KidZania Mumbai.
Commercial photography and filming is
strictly prohibited inside KidZania Mumbai.
Theft or loss of personal belonging is
at the Visitors’ risk.
Drugs and weapons are strictly prohibited.
Smoking is strictly prohibited in KidZania Mumbai.
Visitors are not permitted to sell any
goods, services or any other matter capable of
being sold (including but not limited to tickets)
within KidZania Mumbai.
MORE INFO
For more information, kindly enquire with the
Customer Service counter
T: 1800 102 1222
E: info@kidzania.in
Kindly Note: KidZania Ticketing web
page is compatible with Internet Explorer,
Firefox, Google Chrome and Safari browser.
Purchase Rules
Before proceeding with your ticket
purchase please read the mumbai.kidzania.com
Terms and Conditions of Purchase
(the “Terms & Conditions”) carefully.
These Terms & Conditions form the basis
of the contract between
you and ImagiNation Edutainment India Pvt.Ltd
(“IEIPL”), the owner and operator of the
kidzania.com.my website.
No Cancellation, Exchanges or Refunds
Once confirmed, a ticket purchased on
kidzania.com.my (“Ticket”) may not be cancelled,
exchanged or refunded.
Tickets are confirmed when full payment
is received and when an official invoice and
guest entry pass is sent to you.
Ticket Limits for Transaction
Tickets on kidzania.com.en is available for
purchases of up to 10 people or less per
transaction. For purchases of 11 people or
more, kindly make a subsequent transaction
for the additional purchase(s).
Subsequent transaction(s) will be treated
as a fresh transaction and Conditions of
Entry will remain applicable.
No Reselling
Tickets must not be resold or offered for
resale at a premium (including via online
auction websites) or used for advertising,
promoting or other commercial purposes
(including competitions or trade promotions)
or to enhance the demand for other goods
and services, either by the original Ticket
purchaser or any subsequent bearer.
If a Ticket is sold in breach of this condition,
the Ticket may be cancelled without a refund
and the bearer of the Ticket may be refused
admission.
Official Invoice and Guest Entry Pass
The Official Invoice and Guest Entry Pass
shall be your valid pass to visit KidZania
Mumbai and should be printed out and
presented at the online ticketing
counter prior to the session in order
for you to gain admission.
Price Changes
All prices are subject to change at any
time and from time to time without prior
notice until your Ticket purchase is
confirmed.
Payment in Full
Upon acceptance of the booking, the
Tickets must be paid for in full
immediately.
Once
a booking has been paid in full and has
been deemed confirmed, Tickets cannot
be exchanged, cancelled or refunded.
KidZania Mumbai Disclaimer and
Limitation of Liability
KidZania Mumbai shall not be liable,
apart from non-excludable liability,
for any injury, death, damage, loss,
accident, delays, generally or
irregularity which may be occasioned
either by reason of any defect in
any venue, or vehicle or through the
acts or omissions, defaults whether
negligent or otherwise, of companies
or persons engaged in connection with
your Ticket purchase over whom we have
no direct and exclusive
control over.
KidZania Mumbai shall not be liable
whether in contract or in tort for any
injury, damage, loss, delay, additional
expenses or inconvenience caused directly
or indirectly by force majeure or other
events which are
beyond our control or which are not
preventable by reasonable diligence on
our part including but not limited to war,
civil disturbance, fire, floods, unusually
severe weather, acts of God, acts of Government
or of any other authorities, accidents to
or failure of machinery or equipment or
industrial action.
Third Party Information
KidZania Mumbai has utilised information
provided by third parties and all attempts
have been made to ensure the accuracy of
this information.
Alterations and amendments to such information
may occur at any time and from time to time.
KidZania Mumbai shall not be responsible
for the accuracy of information provided
and any alteration or amendment to such
information.
Independence
KidZania Mumbai is an independently
owned and operated business. Any
reference to specific events by
KidZania Mumbai is not intended
to imply nor should it be understood
or assumed that KidZania Mumbai is
endorsed by, sponsored by, approved
by or otherwise affiliated with the
organisers, promoters and/or sponsors
of such events.
Enforceability
If any part of these Terms &
Conditions is held to be unenforceable,
the unenforceable part must be given
effect to the greatest extent possible
and the remainder shall remain in full
force and effect.
Laws and Jurisdiction
These Terms & Conditions are governed
by the laws of India. You irrevocably
submit to the exclusive jurisdiction
of the courts of India.
Terms of Use
Thank you for visiting KidZania
Mumbai’s website – www.kidzania.com.en.
This Website is owned and operated by
ImagiNation Edutainment India Pvt. Ltd.
The following describes the terms and
conditions under
which the services of this
kidzania.com.en website are provided
to consumers (collectively, the
“Agreement”). By entering this website
and using any service provided by this
website, including but not
limited to viewing any of its content
or purchasing any ticket or merchandise,
you agree to be bound by this Agreement
and by the terms of our Privacy Policy,
which is a part of this Agreement.
In this
Agreement, underlined terms serve as
links to pages within this website
that contain important information
concerning your use of our services.
We suggest that you access and become
familiar with these
pages, including but not limited to
our Privacy Policy and Our Policy
regarding ticket purchases, as you
read this Agreement.
Introduction
This website is the on-line service
provided by ImagiNation Edutainment
India Pvt. Ltd,with its principal
place of business at Unit No. T24,
3rd floor, Phase II, Rcity Mall,
Ghatkopar(w), Mumbai. 400086
India and on the World Wide Web of
the Internet, with an address of
www.kidzania.com.en. This website
consists of ticketing services,
which may include facilitating the
purchase or sale of tickets to
KidZania Mumbai and related content
provided by the Company and by third
parties.
This website is subject to the terms
and restrictions contained herein
and is for private personal use by
consumers only. Any other use or
attempt to use this website, or any
of the services provided through
this website for commercial purposes
(including the purchase of tickets for
the purpose of resale), promotion of
products and services, directly or
indirectly, by you or by a third party
is strictly
prohibited.
Changes in Terms and Conditions
The Company has the right to change
or discontinue any aspect or feature
of this website. This includes but is
not limited to, any service provided
by the Company, content displayed on
this website, hours
of availability, and equipment needed
for access to or use of this website,
at any time.
We have the right to change or modify
the terms and conditions applicable to
your use of this website, or any service
provided through this website. We can
impose new conditions, including, but
not limited to, adding fees and charges
for use at any time.
Such changes, modifications, additions
or deletions will be effective one day
after the “Updated” date appearing at
the top of this page.
Accordingly, please review this
Agreement periodically to familiarize
yourself with the most current version.
Unless expressly stated otherwise, any
new features that augment or enhance the
current services
provided though this website also will
be subject to the provisions of this
Agreement.
Permitted Use of This Website
This website is the private property
of kidzania.com.en and your access
to this website is only with our
permission. Any unauthorized access
or use will be deemed, among other
things, a trespass, and we
reserve the right to pursue our
legal rights for any unauthorized
access or use of this website,
including seeking civil remedies
and equitable relief to the fullest
extent possible, and referral of
matters to appropriate law enforcement
agencies.
Prohibited Use of this Website
You are prohibited from doing any
act that has the effect of undermining
the integrity of our system, our
services and the method by which we
provide our services to users.
If you use, deploy or facilitate the
use or deployment of any robot,
spider, scraper or any other
automated means, method or device
to view, select or copy any content
from the Website, then you are not
authorized to enter this website or
use its services.
If you use, deploy or facilitate the
use or deployment of any script,
routine, program or any other
automated means, method or device
with respect to this website for any
other purpose, including but not
limited to purchasing tickets, you
are not authorized to enter this
website or use its services.
If you intend to use, deploy or
facilitate the use or deployment
of any program, system, means,
method or device, for any purpose
that places an unreasonable,
unnecessary or excessive demand or
load on this
website, its hardware and connections,
or prohibits, denies or delays access
to this website by others, you are not
authorized to enter this website or use
its services.
If you are seeking to purchase tickets
through this website for the purposes
of reselling those tickets, then you
are not authorized to enter this website
and use its services. If we determine
that you are
purchasing an irregularly large number
of tickets, we will presume that you
are purchasing such tickets for resale
purposes and at our election; we will
cancel your transaction and restrict
your access
to this website.
You will not download or copy any
content displayed on this website
for purposes other than preserving
information for your personal use,
without the written permission of
the Company.
You will not establish any deep
link or other connection to any specific
page or pages of this website other
than the Home Page, without our
written permission.
You agree that you will use this website
only for lawful purposes. You will not
post or transmit through this website
any material which: (i) violates or
infringes in any way upon the rights
of others; (ii)
is unlawful, threatening, abusive,
defamatory, invasive of privacy or
publicity rights, vulgar, obscene,
profane or otherwise objectionable;
(iii) encourages conduct that would
constitute a criminal
offense, give rise to civil liability
or otherwise violate any law; (iv)
creates or attempts to create any
liability of the Company, (v) contains
advertising or any solicitation with
respect to products
or services, unless we have approved
such material in writing, in advance
of its transmission; (vi) introduces
any program, executable file or routine
(such as a worm, Trojan horse, cancelbot,
time bomb
or virus) into our system for any
purpose, irrespective of whether any
such program or routine results in
detrimental harm to our system or
our data; or (vii) threatens the
continuous services of our
ISP’s, suppliers and vendors.
Any conduct by you that in our
sole discretion restricts or
inhibits any other consumer
from using or enjoying this
website is expressly prohibited.
Transaction and Processing Fees
There is no fee for accessing this
website and viewing our content and
the content of third parties that
we display.
If you decide to purchase tickets or
other merchandise, you agree to pay,
in addition to the price for the
ticket or merchandise, other fees
and charges that we impose, such
as convenience fees, processing
fees, shipping and handling fees
and other miscellaneous fees.
The amount of each fee will vary,
depending on the tickets or
merchandise you purchase and the
method you select to receive your
tickets
or merchandise.
Fees and charges, including
(but not limited to) charges for
issuance, convenience, handling,
processing and any other miscellaneous
charges assessed by us represent,
among other things, the costs we incur
in providing our goods and services
to you. The fees and charges we assess
may be greater than our actual cost of
providing those services, and we may
retain a portion of all such fees and
charges as
profit.
You are urged to review all pages
displayed during your completion
of a purchase. All fees and charges
related to your transaction will be
disclosed to you during the purchase
process. If you do not agree
to pay the fees or charges associated
with your purchase, you may cancel your
transaction.
Links to Other Websites
We may, from time to time, display icons,
graphic or textual links to other websites,
or display selected pages of other websites
not affiliated with kidzania.com.en
through framing or other means. Any content,
product or service provided by other
websites is subject to the control of
such third parties and not kidzania.com.en.
Your access to and use of any other website,
and any transaction which you engage
in on any other website, are subject
to the applicable user agreements of
that website. The Company reserves the
exclusive right and sole discretion to
add, decline or remove, without notice,
any icon
or link to another website.
Electronic Communications
When you purchase tickets or merchandise
from us, or when you become a registered
user with us to facilitate future
transactions, you are communicating with
us electronically and by doing so, you
consent to receive electronic communications
from us regarding
a purchase you are making or an event to which you have purchased tickets. Additionally, by consenting to accept electronic communications from us, you also agree that all agreements, disclosures and
notices, including any updates to this Agreement, may be provided to you electronically and that an electronic communication from us satisfies any legal requirement that a communication be in writing.
In addition, when you purchase tickets or merchandise from us, or when you become a registered user with us, you agree that you have established a business or personal relationship with the Company and you
consent to receive email notices or advertisements from us in the future about events, products or services that may be of interest to you. If you are not interested in receiving email notices or advertisements
from us, you can unsubscribe by contacting us at our online feedback form.
Downloading of Intellectual Property
This website contains proprietary material and information, including without limitation, the “look and feel” of the website. All design, text, software, images, trade names, logos and other information
presented on this website is protected in India and other copyright laws and is owned by the Company or is used under license from the owner of the respective intellectual property rights. In addition,
the entire contents of this website are copyrighted as a collective work/compilation. The Company owns copyrights in the selection, coordination, arrangement, and enhancement of such content, as well
as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part.
If you are a consumer, you may download copyrighted material for your personal use only.
Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the written
permission of the Company (and the copyright owner if other than the Company). If you are given permission to copy, redistribute or publish copyrighted material, you may not delete author attribution,
trademark legends or copyright notices. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.
Disclaimers
You agree that use of this website is at your own risk. You will be responsible for protecting the confidentiality of your password, if any. Neither the Company, its parent company, nor any of their respective
employees, shareholders, agents, third party content providers or licensors, warrant that your use of this website will be uninterrupted or error free; nor do they make any warranty as to the results
that may be obtained from use of this website, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this website. This website is provided on an
“as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose,
other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Agreement. The disclaimers contained in this Agreement apply
to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or
destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You specifically acknowledge
that neither the Company nor its parent company is liable for the defamatory, offensive or illegal conduct of other users or third parties and you assume the risk of injury from any of the foregoing.
In no event will the Company, its parent company, or any person or entity involved in creating, producing or maintaining this website be liable for any damages, including, without limitation, direct, indirect,
incidental, special, consequential or punitive damages arising out of the use of or inability to use this website. Because some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, the above exclusions of incidental and consequential damages may not apply to you, but will apply, in any event, to the maximum extent possible.
In addition to the terms set forth above, neither the Company nor its parent company, information providers, or content providers will be liable regardless of the cause or duration, for any errors, inaccuracies,
omissions, or other defects in, or untimeliness of, the information contained within this website, or for any delay or interruption in the transmission thereof to any user, or for any claims or losses
arising from using this website. None of the foregoing parties will be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential
damages.
Equipment
You will be responsible for obtaining and maintaining all telephones, Internet connections, computer
Trademarks
KidZania Mumbai takes great care in the development and protection of its trademarks, service marks (whether registered or unregistered) and logos and reserves all rights of ownership of its trademarks.
Nothing contained in this website should be construed as granting by implication, estoppel, or otherwise, a license or right to use any trademarks displayed on this website without the prior written
permission of KidZania Mumbai or their respective owners.
Our Content
A portion of the content for this website is supplied by third parties. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties,
including information providers, are those of the respective authors or distributors. Neither the Company nor any third-party provider of information guarantees the accuracy, completeness, or usefulness
of any content, nor its merchantability or fitness for any particular purpose. We neither endorse nor are responsible for the accuracy or reliability of any opinion, advice or statement made on this
website by anyone other than our authorized spokespersons while acting in their official capacities.
Breach
Without limiting any other remedies that we may have available at law or in equity, upon our confirmation that you have breached any provision of this Agreement or the agreements referenced in this Agreement,
we may, without notice, cancel any pending transactions you may have with us and restrict or deny your access to our website and services, including any services we provide through channels other
than the Internet.
Binding Arbitration
Any dispute relating to or arising from your purchase of any tickets or other merchandise through this website; or arising under this Agreement, in which money damages are being sought, will be resolved
by binding arbitration conducted in accordance with the rules of the Indian Arbitration Act . To the extent practicable, hearings will be conducted via telephone or other electronic means intended
to facilitate a forum in which a hearing may be had. Any in-person arbitration proceeding will take place in Mumbai, India. Upon conclusion of the arbitration, any court having jurisdiction over
the matter may enter judgment on any award issued in the arbitration.
Legal Proceedings
Any legal proceeding, which is commenced for the purposes of seeking injunctive or other equitable relief will be adjudicated by a court of competent jurisdiction sitting in Mumbai, India and you and
the Company expressly consent to the personal jurisdiction of Mumbai, India.
Indentification
You agree to save defend, indemnify and hold the Company, its parent company, and their respective directors, officers, shareholders, employees, agents, and assigns harmless from and against all claims
and expenses, including attorneys’ fees, arising out of your use of this website, including but not limited to any use of this website that is not authorized by this Agreement.
Limitation on Liability
IN NO EVENT WILL KIDZANIA MUMBAI, ITS PARENT COMPANY, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR THE SERVICES PROVIDED BY THE COMPANY THROUGH THIS WEBSITE, HOWEVER ARISING, INCLUDING DAMAGES AND IRRESPECTIVE OF ANY NOTICE PROVIDED TO THE
COMPANY. ANY LIABILITY THAT THE COMPANY, ITS PARENT COMPANY, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES MAY HAVE TO YOU UNDER ANY CIRCUMSTANCES WILL BE LIMITED TO THE GREATER
OF (A) THE TOTAL AMOUNT EXPENDED BY YOU WITH US DURING THE TRANSACTION GIVING RISE TO THE CLAIM;
Notices
All notices regarding any matter pertaining to this Agreement, or the policies referenced herein, including any notice of claim, summons or subpoena will be given by first class mail or courier, postage
or air bill prepaid, and sent to: ImagiNation Edutainment India Pvt. Ltd, Unit No. T24, 3rd floor, Phase II, Rcity Mall, Ghatkopar(w), Mumbai. 400086, India Attention: Legal Department. Notice will
be deemed effective 3 days after deposit with the Post in India or any other courier services. In addition, the Company may provide notice to you by either email or Certified Mail, sent to the physical
or email address you provided to us during any transaction conducted with us. Notice will be deemed effective 24 hours after sending of an email (unless returned due to an invalid email address)
or 3 days after mailing.
General
This Agreement is to be construed in accordance with the laws of the India, without regard to its conflict of laws provisions. This Agreement, as updated from time to time, constitutes the entire agreement
between us, with respect to the terms and conditions of use of this website and supersedes all previous written or oral agreements between us. If any provision of this Agreement is held to be invalid
or unenforceable, such provision will be struck and the remaining provisions will be enforced. The section headings in this Agreement are for reference purposes only and in no way limit or describe
the scope of a particular section. Our failure to enforce any breach of this Agreement by you or others does not mean that we have waived our right to enforce the terms of this Agreement in the future
for a similar breach.
Customers placing order with KidZania India (imagiNation Edutainment India Pvt. Ltd)
are liable of receiving promotional SMS, irrespective of their number being registered under NDNC.
If customer wish to not receive promotional SMS, they may contact us on 1800 102 1222 or info@kidzania.in